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Privacy Policy & Terms Of Use

At Mookie Digital LLC and Dig10 LLC (our subsidiary), we are committed to protecting and respecting your privacy.

This Privacy Policy and Terms of Use ("Privacy & Terms") explains when and why we collect personal information about people who visit our website. It describes how we use the data we collect, the conditions under which we may disclose it to others, and how we keep it secure.

We may change our Privacy & Terms from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by our Privacy & Terms.

Any questions regarding our Privacy & Terms and our privacy practices should be sent by email to
contact@mookiedigital.com.

Definitions

 

Mookie Digital LLC and it’s subsidiary Dig10 LLC (“us”, “we”, or “our”) operate the websites https://www.mookie.io and https://www.mookiedigital.com/ (collectively the “Site”).

Personal Data
Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession, or likely to come into our possession).

Usage Data
Usage Data is data collected automatically. This data is generated either by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a user’s device.

Data Controller
Data Controller means a person who (either alone, jointly, or in common with other persons) determines the purposes for which, and the manner in which, any personal data are (or are to be) processed.

For the purpose of our Privacy & Terms and Site, we are a Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Site. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Site to you.

What type of information do we collect?

 

Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include:

  • IP Address

  • Usage Data

  • Email address

  • Phone number

  • First name and last name

  • Location information

  • Details related to the nature/reason of your inquiry

  • Your current company and job title


You may use our Site without providing any Personal Data and/or without agreeing to the terms of our Privacy & Terms. By doing so, some of the content and functionality of the Site will be unavailable.

​We may use your Personal Data to contact you with content, upcoming events, new services, and other information that may be of interest to you. Where required by law, you must first opt-in to receive such communications from us. You may opt-out of these communications from us at any time by following the unsubscribe link or instructions provided in any email we send (or by contacting us directly).

Usage Data
We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookie Usage Privacy & Terms
Our website uses cookies.

We use cookies and similar tracking technologies such as beacons, tags, and scripts to enable certain functions of our site and to analyze the performance of our website. We do not track users when they cross to third-party websites and do not provide targeted advertising on our Site (via Google Adsense ads or other services). However, certain embedded third-party tools on our site may do so. Cookies are not used for any purpose other than those described here.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. You can opt-out of all other types of cookies via your browser settings.

This site uses the following cookies:

Necessary
Necessary cookies help make our website usable by enabling basic functions like page navigation or alerting us to potential threats. The website cannot function properly without these cookies.

 

  • Name

  • Provider

  • Purpose

  • Expiry

  • Type


Statistics
Statistic cookies help us to understand how visitors interact with our website by collecting and reporting information anonymously.

Name: _ga
Provider:
https://www.mookie.io & https://www.mookiedigital.com/
Purpose: Google Analytics – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: 2 years
Type: HTTP Cookie

Name: _gat
Provider:
https://www.mookie.io & https://www.mookiedigital.com/
Purpose: Google Analytics – Used to throttle request rate
Expiry: Session
Type: HTTP Cookie

Name: _gid
Provider:
https://www.mookie.io & https://www.mookiedigital.com/
Purpose: Google Analytics – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Session
Type: HTTP Cookie

What do we do with the data we collect?

 

We use the data we collect for various purposes:
 

  • We collect user data via cookies and other means for the purposes of providing and maintaining the Site, enhancing your use of the site, and monitoring the usage of our Site to detect, prevent, and address technical issues

  • We collect user data via cookies and other means for the purpose of analysis so we can improve our Site and our marketing efforts

  • We collect your personal contact information (such as name, email, and phone number) via form submissions and/or calendar scheduling links for the purposes of responding to specific inquiries and communicating with you (only in the ways you have requested)

  • We collect information about your company and its needs via form submissions and/or calendar scheduling links for the purpose of determining whether your company could benefit from our services, and/or for analyzing our marketing efforts


If you provide us with your Personal Data and agree to our Privacy & Terms, we may correlate the Personal Data you provide with previously obtained (anonymous) site usage data. We may also correlate, store, and analyze other publicly available data related to the email address you provided us (such as the name, industry, or size of the Company associated with it) in order to better understand our site visitors and the effectiveness of our marketing efforts.

Legal Basis for Processing
We rely on your explicit consent for the majority of our data collection and processing. In those cases of data collection where another legal basis is used, an explanation of the appropriate legal basis is given for that particular data collection point.

What happens if you don’t give us your data
You can visit our website without giving us your personal data. Most of the information on our website is available to those of whom we do not provide services. If we are providing you with services pursuant to a contract with you, some personal information is necessary so that we can supply you with the services you have purchased or requested — and to authenticate you so that we know it is you and not someone else.

Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in our Privacy & Terms. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations — for example, if we are required to retain your data to comply with applicable laws, resolve disputes, or enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes, as outlined in the Use of Data.

Transfer Of Data
Your information, including Personal Data, may be transferred to (and maintained on) computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data (including Personal Data) to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Privacy & Terms. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. Please note that the United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Therefore, we rely on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, we only collect and transfer personal data to the U.S. with your consent or to perform a contract with you. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to only use it in a fashion that is consistent with your relationship with us and the practices described in this Privacy Policy. We also minimize the risk to your rights and freedoms by not collecting or storing sensitive information about you.

Security Of Data
Neither we, nor our Service Providers, will ever ask you for sensitive data (such as Credit Card information).

Non-sensitive details (your email address, etc.) are transmitted normally over the Internet. This can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. You transmit any and all information at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those partners, employees, and/or contractors who need to know that information to provide benefits or services to you. In addition, we train our partners, employees, and/or contractors about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our privacy responsibilities.

How you can access, update, transport, or delete your information?

 

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Please note that we may ask you to verify your identity before responding to your requests to correct, amend, delete, or limit the use of your Personal Data.

If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

If you wish to be informed of what Personal Data we hold about you and/or if you want it to be removed from our systems, please contact us by email at
contact@mookiedigital.com.

In certain circumstances, you have the right, at no cost to you, to:

 

  • Access and receive a copy of the Personal Data we hold about you

  • Rectify any Personal Data held about you that is inaccurate

  • Request the deletion of Personal Data held about you


You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside of Mookie Digital LLC and Dig10 LLC might have received the data from us; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored.

Additionally, if you have concerns about how we process your personal data, you have a right to lodge a complaint with the appropriate data protection authority or supervisory authority.

Who has access to your information?

 

We will never sell or rent your information to third parties.

As the Data Controller for the Site, we may collect, store, process, and evaluate your Personal Data — in the manner and within the limitations and restrictions defined above.

We do not otherwise reveal your personal data to third-parties for their independent use, unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena, or court order), the information is needed to enforce an agreement we have with you (or to protect our rights, property, or safety — or the rights, property, or safety of our employees and/or others); (3) the information is provided to our agents, vendors, or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our users and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

Service Providers
We may employ third party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used.

These third parties only have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Site.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Site made available to Google Analytics by instructing your browser to refuse all cookies, or by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Google analytics may collect your IP address in addition to data related to your usage of the Site. However, no other personal data is shared with them. Google does not make your IP address accessible to us.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:
http://www.google.com/intl/en/policies/privacy/

Google complies with the EU-U.S. Privacy Shield Framework. Details of this certification can be seen here.

Marketing Automation
We may use third-party Service Providers to automate marketing actions in an attempt to nurture visitors with personalized and useful content based on visitor interactions with our website and past emails. You may request that we cease using your information for marketing purposes by emailing us at
contact@mookiedigital.com.

Webinars
We may use third-party Service Providers to share audio, documents, and applications with registered webinar attendees.

CRM Providers

We may use third-party Service Providers to manage our business development efforts. Such services may include Google Workspace and dedicated CRM providers such as SalesForce, Hubspot, and Zoho.

CRM providers are used to store prospect and customer data for use by our sales and account team in managing new business opportunities and current client relationships.

Your personal data is only shared with CRM providers if you consent to provide it to us, and agree to the terms defined in our Privacy & Terms. Since we never collect it, no Sensitive Personal Data is ever shared with CRM providers.

Website Functionality
We may use third party Service Providers to customize your experience on the site, and/or to provide additional insight into who is using our site.

Additional Information

 

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy, Privacy Notice, and/or Terms of Use of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers and third-party systems.

Changes To This Privacy Policy
You are advised to review our Privacy & Terms periodically for any changes. Changes to our Privacy & Terms are effective when they are posted on this page.

Anything else?

If you have any questions about our Privacy & Terms, please contact us by email at contact@mookiedigital.com.

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